Trade Policy



Bitrix Terms & Conditions

1. Acceptance of Terms

By accessing this website, you agree to be bound by these Terms and Conditions, applicable laws, and regulations. You are responsible for ensuring compliance with local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Support & Assistance

Upon purchasing or downloading our product, you may seek assistance through email support. We will make our best effort to address any issues. Minor bug fixes will be addressed via email, and core package updates will be released periodically. Verified users can request content support exclusively through our ticketing system.

For advanced system modifications, you have the following options:

  • Wait for a future update release.

  • Hire a specialist for customization (available at an additional charge).

3. Ownership & Intellectual Property

You may not claim intellectual or exclusive ownership of any Bitrix products, whether modified or unmodified. All products are the sole property of Bitrix. Products are provided "as is" without any warranty, express or implied. Bitrix shall not be liable for any damages, including but not limited to direct, indirect, special, incidental, or consequential damages resulting from the use or inability to use our products.

4. Warranty Disclaimer

Bitrix does not provide any warranties or guarantees regarding the performance of its services. Modified services may not be compatible with all third-party plugins, modules, or web browsers. Users should test browser compatibility against demo templates before purchasing. Bitrix does not guarantee compatibility with all browser configurations.

5. Unauthorized & Illegal Usage

You may not use Bitrix products for any unlawful or unauthorized purposes, including but not limited to:

  • Promotion of violence, terrorism, or hate speech.

  • Distribution of illegal, obscene, or copyrighted content.

  • Linking to warez software or pirated content.

Unauthorized duplication, resale, or exploitation of any Bitrix products without written consent is strictly prohibited.

Members are responsible for all content posted and activities conducted under their account. Bitrix reserves the right to suspend or terminate accounts engaging in prohibited behavior.

If you create an account on our website, you are responsible for maintaining its security. You must immediately notify us of any unauthorized access or security breaches.

6. Payment & Refund Policy

All payments made to Bitrix are final, and no refunds or chargebacks will be issued. Once a deposit is completed, it cannot be reversed. You must use your account balance for purchasing Bitrix services, including hosting and SEO campaigns.

If a dispute or chargeback is filed against Bitrix after a deposit, we reserve the right to:

  • Cancel all future orders.

  • Permanently ban you from our services.

  • Report fraudulent activity, including unauthorized or stolen credit card usage.

No exceptions will be made regarding refunds.

7. Free Balance & Coupon Policy

Bitrix offers free balance, coupons, and deposit offers at its discretion. We reserve the right to review and deduct any awarded free balance if we determine misuse or abuse.

If a free balance deduction results in a negative account balance, the account will be automatically suspended. To reactivate a suspended account due to a negative balance, the user must make a custom payment to settle the deficit.


Contact Bitrix for any legal or compliance concerns.

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