Terms & Conditions for Users
By accessing this site, you agree to be bound by these Terms and Conditions, all applicable laws, and regulations. You are responsible for ensuring compliance with local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Upon downloading or purchasing our products, you may contact us for support via email. We will make our best effort to address your concerns. Minor bug fixes will be communicated via email, and core system updates will be released periodically. Verified users may request content-related support through our official ticketing system. Support requests made via email or live chat will be addressed based on availability.
If your support request requires additional modifications to the system, you have two options:
Wait for a future update release.
Hire a specialist for customization (available at an additional charge).
You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products are the sole property of Bitrix. Products are provided "as is" without any warranty, express or implied. Under no circumstances shall Bitrix be liable for any damages, including direct, indirect, special, incidental, or consequential damages arising from the use or inability to use our products.
We do not offer any warranty or guarantee for our services in any way. Once our services have been modified, we cannot guarantee compatibility with all third-party plugins, modules, or web browsers. Browser compatibility should be tested against the available demo templates before purchasing. Users are responsible for ensuring that their chosen browser is compatible with our products, as we do not guarantee functionality across all browser environments.
You may not use our platform for any illegal or unauthorized activities. This includes, but is not limited to:
Promoting violence, terrorism, or hate speech.
Distributing illegal, obscene, or copyrighted content.
Linking to warez software, pirated content, or other illegal materials.
Unauthorized duplication, resale, or exploitation of any Bitrix product without written consent is strictly prohibited.
Users are responsible for all content posted and activities conducted under their accounts. Bitrix reserves the right to suspend or terminate accounts engaged in prohibited behavior. If you create an account on our website, you are responsible for maintaining its security and immediately notifying us of any unauthorized use or security breaches.
Bitrix strictly prohibits the use of its services by individuals under the age of 13. By using our platform, you confirm that you are at least 13 years old. Certain services and products may require users to be at least 18 years old, depending on applicable laws and regulations in your jurisdiction.
All payments made to Bitrix are final. No refunds or chargebacks will be issued. Once a deposit is completed, it cannot be reversed. You must use your account balance for purchasing our services, including hosting and SEO campaigns.
If a dispute or chargeback is filed against Bitrix after a deposit, we reserve the right to:
Cancel all future orders.
Permanently ban you from our platform.
Report fraudulent activity, including unauthorized or stolen credit card usage.
No exceptions will be made regarding refunds.
Bitrix offers free balance, coupons, and deposit offers at its discretion. We reserve the right to review and deduct any awarded free balance if we determine misuse or abuse.
If a free balance deduction results in a negative account balance, the account will be automatically suspended. To reactivate a suspended account due to a negative balance, users must make a custom payment to settle the deficit.
We collect data when you register on our site, submit a request, purchase services, respond to surveys, or fill out forms. When ordering or registering, you may be asked to provide your name, email address, or phone number. However, you may visit our site anonymously.
All sensitive/credit card data is processed securely through Stripe. After a transaction, your private financial data (credit cards, social security numbers, financial records, etc.) will not be stored on our servers.
We do not sell, trade, or otherwise transfer personally identifiable information to outside parties. This excludes trusted third parties that assist us in website operations, business processes, or service delivery, provided they agree to maintain confidentiality. We may also release information when required to comply with the law, enforce our site policies, or protect our rights, property, or safety.
We comply with the requirements of COPPA and do not collect information from users under the age of 13. Our website, products, and services are designed for individuals aged 13 and older.
If we decide to modify our privacy policy, we will update those changes on this page. Users are encouraged to review the policy periodically to stay informed.
When you register on our website, we process and retain your data as long as your account remains active. If you delete your account or unsubscribe, your data will be removed in accordance with legal and regulatory guidelines.
Bitrix will never share, disclose, sell, or otherwise provide your data to other companies for marketing their products or services.
For any legal or compliance concerns, please contact Bitrix Support.